Privacy Policy
Effective Date: 25 September 2025
Website Address: http://wwbh.co.uk
The Wolverhampton Wellbeing Hub (WWBH) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website or services.
Who We Are
The Wolverhampton Wellbeing Hub (WWBH) is a Community Interest Company and charitable group based at the Arcare Hub in Bilston.
Our website address is: http://wwbh.co.uk.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture (if applicable) is visible to the public alongside your comment.
Media
If you upload images to our website, you should avoid including images with embedded location data (EXIF GPS). Visitors to the site may download and extract location data from such images.
Cookies
- If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These last for one year.
- If you visit our login page, we will set a temporary cookie to check if your browser accepts cookies. This contains no personal data and is discarded when you close your browser.
- When you log in, we will set cookies to save your login details and display preferences. Login cookies last for two days, while display preference cookies last for one year. If you choose “Remember Me”, your login will persist for two weeks. Logging out removes the login cookies.
- If you edit or publish an article, a cookie will be stored in your browser. This cookie contains no personal data and simply notes the post ID of the article you edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on our site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves exactly as if you had visited the other website directly.
These websites may collect data about you, use cookies, and track your interaction with their content, especially if you have an account with them and are logged in.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
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Comments and their metadata are retained indefinitely. This helps us recognize and automatically approve follow-up comments instead of holding them in moderation.
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For users who register on our site (if applicable), we store the personal information provided in their profile. All users can see, edit, or delete their personal information at any time (except usernames). Website administrators can also access and edit this information.
What Rights You Have Over Your Data
If you have an account on our site or have left comments, you can request an exported file of the personal data we hold about you, including data you have provided.
You can also request that we delete any personal data we hold. This excludes data we are required to keep for legal, administrative, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📞 Winston Lindsay – Project Manager: 07475 586576
📞 Juliet Whitter – Director: 07875 476180
📧 Email: winston@wwbh.co.uk